What does "ticket window" mean in English for Spanish?

In English for Spanish, "ticket window" means:

ventanilla, taquilla

Listen to "ticket window": (If you have an HTML5 enabled browser, you can listen to the native audio below)

This is a phrase that is used in the GamesForLanguage English for Spanish Language Game in the following scenes:

• English for Spanish 3, Level 3, Scene 6
• English for Spanish 3, Level 3, Scene 7
• English for Spanish 3, Level 3, Scene 8